Frequently asked questions
What is ScalezBiz?+
ScalezBiz builds simple software apps for small business owners, starting with Shopify apps. The apps are designed for people who want better efficiency without needing to code.
Do I need technical skills to use your apps?+
No. Our apps are built for business owners, not developers. You install the app from the Shopify App Store and use it from your Shopify admin.
How much does Scale-Z Barcode Importer cost?+
The Starter plan is $5 per month and includes 100 scans. The Pro plan is $19.99 per month and includes 2,000 scans. Both plans include a 3-day free trial.
Is there a free trial?+
Yes. Every plan starts with a 3-day free trial. You can cancel or uninstall before the trial ends and you will not be charged.
How does billing work?+
Plans are billed monthly through Shopify, so charges appear on your Shopify invoice. You can change or cancel your plan at any time.
Is my store data safe?+
We only request the Shopify permissions an app needs, encrypt data in transit, and delete a store's data after you uninstall. See our Privacy Policy for details.
How do I get help?+
Browse the Help Center for step-by-step guides, or email support@scalezbiz.com and we will get back to you, usually within one business day.
Can you build a custom app or help me grow my business?+
Possibly. We have four years of e-commerce, Shopify app, and paid advertising experience. Email hello@scalezbiz.com to tell us what you need.
Still stuck? Contact us.